Help centre

Guides and setup documentation

Connecting mailboxes, authenticating your domain, understanding allocations, and getting your first campaign out.

Getting started

What the number means, how it is counted, and why it is per market.

How bounce credits work and how to send them.

A walkthrough of the campaign wizard.

Authorise a Google Workspace business mailbox so campaigns send from your own domain.

Authorise a personal Gmail account, and why a business mailbox is usually better.

Authorise a Microsoft business mailbox over the Microsoft identity platform.

What each status means and what to do about it.

The single change that most affects whether your campaigns are delivered.

Not required to use Find New Customer, but worth getting right: the three records that tell email providers your messages are genuinely from you.

What builds it, what destroys it, and what the platform does to help.

Practical guidance on sending outreach people do not resent.

How the platform stops you contacting someone who does not want to hear from you.

What you see, what you can do with it, and what you cannot.

Bring contacts you already own, and keep them separate.

How charges, renewals, upgrades and cancellation work.

Email support@findnewcustomer.com or open a ticket from the support page. For billing, use support@findnewcustomer.com.

Choose your market, build a campaign, connect your mailbox. The platform handles the daily sending.

No refunds. Cancel any time — access continues to the end of the paid period.