A customer appears in your workspace when they click a tracked link in one of your campaigns. That is the only route to seeing a customer’s details.
What you see
- Name, category, city and region.
- Contact details, as permitted by our data policy.
- Which campaign they clicked, which link, and when.
- Your own saved status and notes.
Managing them
- Save a customer to keep them in a shortlist.
- Set a status: New, Contacted, Not contacted, Interested, Not interested, Follow up, Converted, Not converted.
- Add notes. They are private to your account.
What you cannot do
- Export or download them. There is no CSV, no Excel, no bulk API.
- See anyone who did not click.
- Share the records outside your account.
Automated clicks are filtered
Corporate mail gateways follow every link in a message to scan it. Those hits are detected and excluded, so a security scanner is never presented to you as an interested customer.